Chase Bank

Reviews about Chase Bank

• stephanie rodriguez

  May, 25 2018
  ★ ☆ ☆ ☆ ☆
  Just went today to deposit a check. I wrote the acct number on the back of the check so it can be easier for the teller. She gives me the receipt. I go back in my car i look at the receipt and realize she deposited the money on the wrong account after i had written it on the back of the check. So i go back inside the branch and ask for the same teller. So this is her response (and i quote)"what happened!" So i tell her my situation and at the end i tell her "you dont have to tell me what happened, all you have to say is how may i help you. You dont have to be rude, IAM a customer here." So then she's there telling me that i had asked for her and that shes not being rude. Im like "yeah i figured ill speak to the same person that made the mistake". Anywho long story short i will never come back to this branch EVER! Fyi branch of union city you should tell this teller "Salma" to learn some manners. Im a nurse and i NEVER have an additude with any of my patients even if im having a bad day.

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